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Appointment Policy
To allow ample time for all patients and scheduled surgical
procedures, we operate primarily by appointment. Emergency cases shall always
receive top priority, which is why occasional appointment delay is inevitable.
Please realize that we make a sincere attempt to see each client on time.
Patient Arrival
Policy
For your protection, and that of
others, all dogs must be on a leash and properly controlled while in the
waiting area or exam rooms.
All cats must be presented in an
appropriate cat carrier or on a leash.
For your convenience, drop-off'
appointments are available. A 'drop off' means you could bring your pet at the
time that works best for you and leave him/her with us for a couple of hours.
Usually we will ask you to drop off' sometime in the morning so our doctors can
examine the patient in between appointments or at the time purposely reserved
for admitted patients. Once the doctor is done, a staff member will give you a
call to go over the diagnosis and to give you discharge instructions.
For the safety
of all animals in our care, we require that all vaccinations be up to date.
Even though we make every effort to make our patients feel comfortable during
visits, they may be a little uneasy about new people, new surroundings and
other pets. This is one of the reasons we ask you to restrain your pet. We
recommend that animals be placed on a leash or in pet carriers before entering
the waiting room.
Payment
Policy
We
require full payment at the time that services are provided. For your
convenience, we accept all major credit cards, Care Credit, cash and personal checks.
1127Mesa View Drive
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